Topics Map > Networking > Troubleshooting
The definition of a Network Jack on the S&T Campus.
Network Jacks are the individual cluster of two or four Ethernet ports on a wall plate that provide both Internet/Network connectivity and VOIP phone service.
The jack number is the building-unique number that has been assigned to the jack. It always starts with J- and is followed by four numbers.
The port number is the jack-unique number that has been assigned to the corresponding port on the jack. There are normally no more than four ports on a jack. If a port is not visible in the Port Search Tool, it is not activated.