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iOS Mail Setup

Instructions for setting up email on an idevice

iPhone and iPod Touch MAC address instructions: 

To make sure the user is in the correct place have them push the “Home” button which is a physical button located on the center bottom of the iPod.   

1. From the home screen press the “Settings” button.  

2. From the settings screen select the “General” button.  

3. Select “About”.  

4. The MAC is called “Wi-Fi Address” and is located near the bottom.  

 

iPhone and iPod Touch mail setup instructions:  

To make sure the user is in the correct place have them push the “Home” button which is a physical button located on the center bottom of the iPod.  

 1. From the home screen press the “Settings” button. 

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2. Under settings 
press Mail, Contacts, Calendars”.

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3. Under Mail, Contacts, Calendars press Add Account…

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4. Under “Add Account…” press Microsoft Exchange

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5. Under the Exchange setup enter in the account information and then press next” at which time the device will verify the account information.  

(Please note that like Outlook you can only have one Exchange account.)  


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6. When verifying you may get “Unable to Verify Certificate”, just accept the error.

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7. The verification will proceed and then prompt for additional information (the Exchange server).

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8. Enter “owa.mst.edu” as the Exchange server and then click “Next”, the device will continue to verify.

(if this does not work try mail.umsystem.edu)

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9. Verify that the user receives the message “Exchange account verified”.

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10. The user will then be prompted to select items to synchronize. If the user has an iPhone they may NOT want to synchronize their contacts! Have the user click “Done” when they have made their selections.

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11. When the process completes the user should be taken back to the “Mail, Contact, Calendar” page.

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12. Have the user press the physical “Home” button on the bottom center of the device, they should return the the main screen and any waiting email should be display with a numeric number atop the “Mail” logo.

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13. Congratulations, you're done! 


For assistance please contact the IT Help Desk by calling 573-341-4357 (HELP), visiting the IT Help Desk on the first floor of the Curtis Laws Wilson Library, or submitting a ticket online at: http://help.mst.edu




Keywords:setting up email on an iphone, iphone, ipod, ipad, email on mobile device, outlook, exchange   Doc ID:52530
Owner:Connie G.Group:Missouri University of Science and Technology
Created:2015-06-14 19:46 CSTUpdated:2017-07-27 11:35 CST
Sites:Missouri University of Science and Technology
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